Author Archives: brizkallah

Unlocking Tacit Knowledge Sharing in Organizations through Enterprise Social Media

In today’s knowledge-driven economy, organizations are constantly seeking ways to harness the collective expertise of their workforce. While explicit knowledge—such as documented processes, reports, and manuals—is relatively easy to capture and disseminate, tacit knowledge remains elusive. Tacit knowledge includes the unwritten, experience-based insights that employees accumulate over time, such as best practices, problem-solving skills, andContinue reading “Unlocking Tacit Knowledge Sharing in Organizations through Enterprise Social Media”

Knowledge Sharing on Enterprise Social Media-Episode Four

Practical Implications This fourth and last episode of the series builds on the previous three, and in particular, on the findings detailed in Episode Three, to explore the practical implications of those findings and provide helpful recommendations where possible. This episode also summarizes the limitations of this research and suggests additional future research to helpContinue reading “Knowledge Sharing on Enterprise Social Media-Episode Four”

Knowledge Sharing on Enterprise Social Media-Episode Three

The Findings Building on the groundwork laid in Episode One and the theoretically-backed conceptual framework established in Episode Two of this series, this third episode explores and attempts to explain the intrinsic motivations that drive individuals to share their knowledge on enterprise social media within organizations. The findings below are the outcome of a systematicContinue reading “Knowledge Sharing on Enterprise Social Media-Episode Three”

Knowledge Sharing on Enterprise Social Media – Episode Two

Analyzing the Motivations Now that we have laid the groundwork in Episode One of this series and defined knowledge management, knowledge sharing and their dependencies on knowledge donation even when using facilitating technologies like Enterprise Social Media (ESM), we are ready to drill down further into the problem  starting with understanding and analyzing the differentContinue reading “Knowledge Sharing on Enterprise Social Media – Episode Two”

Knowledge sharing on Enterprise Social Media

Episode One – Laying the Groundwork I’m sure most of us have – at some point in our working lives – experienced the difficulties of seeking critical know-how essential for completing an important work assignment or project and not being able to find it readily available, or to find someone within the organization, having theContinue reading “Knowledge sharing on Enterprise Social Media”